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Format: On-Demand Webinar
Presenter: Dr. Irina Koyfman, DNP, NP-C, RN
Time: You can access the webinar anytime
Duration: 60 minutes
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Join us for an informative webinar on how to implement and optimize Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services in your practice. You will learn:

  • What are CCM and RPM and how they can benefit your patients and your revenue
  • What are the eligibility criteria, documentation requirements, and billing codes for CCM and RPM
  • How to use technology and workflows to streamline CCM and RPM delivery and compliance
  • How to overcome common challenges and barriers to CCM and RPM adoption
  • How to measure and improve the outcomes and satisfaction of CCM and RPM patients

The webinar will feature an expert speaker from the fields of CCM, RPM, and telehealth who will share her insights and best practices. There will also be a Q&A session where you can ask your questions and get answers. Don’t miss this opportunity to learn how to leverage CCM and RPM to improve patient care, engagement, and retention, while increasing your practice revenue and efficiency.

Learning Objectives

  • To Review CMS’s Remote Patient Monitoring (RPM) program and CMS’s Chronic Care Monitoring (CCM) program
  • To understand CCM rules and requirements
  • To understand RPM rules and requirements
  • To review common mistakes in implementation
  • To assess the financial and quality implications of incorporating RPM and CCM in your practice
  • To answer live questions

Areas Covered in the Session

  • Overview of RPM and CCM
  • CMS’s Remote Patient Monitoring (RPM) program
  • CMS’s Chronic Care Monitoring (CCM) program
  • Assess financial and quality implications of incorporating RPM and CCM
  • History of RPM and CCM
  • RPM Workflow
  • Compliance
  • Requirements for a successful RPM program
  • CCM Activities
    • Comprehensive Care Plan
    • Care Coordination
    • Medication reconciliation and education
    • Medication refills
    • Lab Review
    • Preventative Care Review
    • Help with scheduling follow ups
    • Disease Management
    • Management of Care Transition
    • Ordering DME/HHA
    • Referrals to specialists
  • Consent
  • Who can bill for RPM/ CCM?
  • Who cannot bill for RPM/ CCM?
  • Who can you outsource RPM/ CCM?
  • Clinical Staff Definition
  • Population Analysis
  • Case Manager Case Load
  • Clinical Staff Workload and Case Manager Case Load
  • Escalation protocols
  • Outsourcing
  • Tips for outsourcing success
  • Vendors Review
  • What to look for in the software
    • Fees ( PPPM vs Monthly)
    • 1 Trick Pony ( CCM, RPM, AWV, BHI)
    • EMR Integration
    • Robust CP
    • Reporting (Billing summary, SDOH)
  • Challenges and common mistakes in RPM and CCM Implementation
  • Challenges in the Space
    • Provider – lack of involvement
    • Patients outreach and enrolment
    • Patients engagement
    • Eligibility verification
    • Patient out-of-pocket expense
  • New Programs or changes  for 2023
  • Best Practices
    • Provider By-In/ RVU
    • Patient value
    • Regular Team Meetings
    • Regular Clinical Conference
    • RCA (admissions/ readmissions)

Suggested Attendees

  • Nurses
  • Doctors
  • Nurse Practitioner
  • Population Health Officers
  • Innovation officers
  • CNO/ CMO
  • Billers
  • Physicians
  • PCP (MD, NP, PA)
  • Specialists (MD, NP, PA)
  • Nurse Managers
  • C-Suite Healthcare Executives

About the Presenter

Dr. Koyfman is a Nurse Practitioner and a Doctor of Nursing Practice with 25 years of nursing and 15 years of executive experience. Dr. Koyfman is an expert in the Patient-Centered Medical Home (PCMH), Home Health, Healthcare Start-ups, Transitional Care, Community Health, Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Care Coordination. Dr. Koyfman is a dedicated and enthusiastic clinician with an entrepreneurial drive. She has a history of establishing 4 successful healthcare ventures, where she drove significant operational growth (up to1,000%), built successful teams with high retention rates, and improved patient satisfaction and patient outcomes. She is a Subject Matter Expert in CCM and RPM, making her a frequent presenter at multiple conferences. As a founder of Affinity Expert, a healthcare consulting company, she has been consulting primary care providers on all aspects of CCM and its successful clinical, operational, and financial implementation. She has created a growing community of clinicians through her CCM/ RPM groups on Facebook and LinkedIn where she provides free information and education to providers. She loves to give back and volunteers on multiple boards along with hands on volunteer work.

Snippet From Our Previous Session

Course Content

You can access all the webinar materials after successful payment for life-time

  • Webinar Link + Handouts PDF
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