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Format: On-Demand Webinar
Presenter: Maya Turner, CPC, CPMA
Time: You can access the webinar anytime
Duration: 60 minutes
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This webinar will be a detailed account of the many changes from when the PHE first announced leniencies to CMS updates and changes to expand telehealth coverage. Medicare and other payers are providing you additional telehealth reimbursement opportunities for the telehealth services you provide every. You must avoid common billing and coding mistakes to access those reimbursement. As per government auditors 100% of provider they audited had error-filled telehealth claims. Telehealth billing and coding rules are complex and provider can easily make simple mistakes in their billing and coding.

Expert Maya Turner, CPC, CPMA, will explain how you can minimize the telehealth billing and coding mistake and also discuss in detail the many changes involving licensure, covered services as well as some key discrepancies with documentation of services. Many organizations have been subject for recoupments because of lack of knowledge. Don’t let your organization succumb to the failure to protect themselves by being well aware of the regulatory changes and documentation requirements to substantiate payment.

Learning Objectives

  • Understanding licensure requirements
  • Coverage for audio only services
  • Important consent documentation and standardization
  • Examination of OIG recoupments and what to avoid
  • Changes in E/M time requirements and services based on time
  • Provisional and permanent coverage types determined by CMS
  • Services scheduled for deletion in 2025
  • SDoH inclusive to telehealth and documentation requirements
  • General and direct supervision requirement updates via telehealth

Areas Covered in the Session

  • Telehealth Healthcare Scope – Then and Now
    • Telehealth Pre-Covid
    • Telehealth during Covid
    • Telehealth Post-Covid
  • CMS Regulation Billing, Compliance & Documentation
  • Telehealth Revenue Cycle Key Factors
  • Telehealth Place of Service (POS) – POS 02 and POS 10
  • AMA Coding Updates for Telehealth
  • Licensure Across State Lines
  • Cross-State Licensing
  • Cross-State Licensing – Interstate Medical Licensure Compact
  • Understanding the Distinct Modalities of Telehealth
  • Two Major types Synchronous Communication
  • What is asynchronous Communication?
  • Telehealth Venues Defined
  • Who Can Perform Telehealth Services?
  • What type of services are covered?
  • Detailed Documentation Requirements
  • Telehealth Progress Note Example
  • What is an Originating and Distant Site?
  • Telehealth – Modifiers and When to use them
  • Reporting POS and Modifiers
  • Common telehealth billing mistakes
  • Telehealth Billing and Restriction Table
  • G2211: The complexity of it all
  • CMS and CY2024 Final Rule – Add on Code +G2211
  • CMS G2211 Reporting Guidance
  • When to Bill G2211
  • Evaluation and Management wRVU MPFS Comparison
  • EM Time Office Based Billing
  • Digital Medicine – The next wave of patient care
  • Telehealth and Digital Medicine CCM, RPM and beyond
  • CPT codes for Digital health, medicine and consulting
    • Interprofessional telephone/internet/EHR consultation (eConsults)
    • Online Digital Evaluation and Management (eVisit)
    • Remote Therapeutic Monitoring
    • Digital Medicine-Services Taxonomy
    • AI taxonomy for medical services & procedures

Suggested Attendees

  • Healthcare CEOs
  • Healthcare CFOs
  • Healthcare COOs
  • Healthcare Providers
  • ASC Directors
  • Office Managers
  • Administrators
  • Policymakers
  • Billing Staff and Companies
  • Physicians and Other Providers
  • Healthcare Consultants
  • Hospital Director
  • Software Developers
  • Compliance Officers
  • Mid-Level Providers
  • Physicians
  • Coders
  • Billers
  • Clinic Managers
  • Nurses
  • Practice Manager
  • Office Managers
  • Reimbursement Managers and Staff
  • Other Staff Involved in the Telehealth Services

About the Presenter

Maya Turner, CPC, CPMA, has nearly 30 years of experience in revenue cycle management, coding compliance and education. Maya’s dynamic teaching style and unparalleled expertise will undoubtedly enrich the learning experience for our participants, ensuring a comprehensive and engaging educational journey. A seasoned certified coder and auditor, boasting of nearly 30 years of experience and subject matter expert to many coding compliance subjects, she especially is sought after for her in depth knowledge base of pro fee multi-specialty practice, primary care, hospitalists, telehealth, inpatient, as well as SNF. She is also a published author having written articles for AAPC and HCCA, and currently is a part of the ACDIS Leadership Council. She’s scheduled to speak at such venues as HealthCon, and HCCA’s Compliance Institute.

She showcases her unmatched three-dimensional thinking in complex subject matters, Maya’s success is marked by her clear and well received presentation style, reflecting her profound understanding and expertise. Maya also has a consulting service called Turner Expert Consulting Services, LLC. This venue allows her to assist other entities and provide training and expertise outside of her current employer. It’s with this, bringing her great joy to assist others in any way she can.

Snippet From Our Previous Session

Course Content

You can access all the webinar materials after successful payment

  • Webinar Link + Handouts PDF
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