Event Materials (Key Required)
Patient portals have become essential tools in modern healthcare, yet many organizations struggle to maximize their potential for meaningful patient engagement. This webinar explores evidence-based strategies for improving patient access to health information and fostering stronger connections between patients and their care teams. Participants will learn practical approaches to increase portal adoption and overcome common barriers that prevent patients from fully utilizing these digital tools. The session addresses how to make health information more accessible and understandable, while ensuring that portal solutions work for diverse patient populations with varying levels of digital literacy and technological access.Â
Attendees will discover strategies for facilitating effective communication between patients and care teams, supporting patients in taking active roles in their healthcare decisions, and implementing features that enhance the overall patient experience. We’ll discuss approaches for measuring success and demonstrating the value of patient portal initiatives within healthcare organizations. This session will provide actionable insights and practical strategies. Whether you’re in the early stages of planning a patient portal implementation or seeking to improve an existing program. Join us to explore how patient portals can evolve from basic information access points into comprehensive engagement platforms that truly connect patients to their care.
Educational Objectives:
- Transform patient portal strategies to drive meaningful engagement and strengthen patient-provider relationships across their organization. Â
- Leverage evidence-based approaches to increase portal adoption and sustain long-term patient participation in their care. Â
- Optimize portal functionality to deliver seamless, patient-centered experiences that improve health outcomes and satisfaction. Â
- Build organizational capabilities to overcome common barriers and challenges in patient portal implementation and adoption. Â
- Demonstrate portal impact through strategic measurement approaches that align digital engagement with organizational goals and patient needs.Â
Areas Covered in the Session:
- Overcoming Barriers to Portal AdoptionÂ
- Making Health Information Patient-FriendlyÂ
- Enabling Two-Way CommunicationÂ
- Supporting Shared Decision-MakingÂ
- Addressing Health Equity and the Digital DivideÂ
- Advanced Portal Features That Drive EngagementÂ
- Measuring Impact and Success
- Live Q&A Session
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Who Will Benefit:
- Healthcare administrators
- Patient experience leaders
- Health information management professionals
- IT and digital health teams
- Clinical leaders and care coordinators
- Population health managers
- Quality improvement professionals
- Telehealth program managers
- Compliance and privacy officers
- Patient access and registration staffÂ
Presenter Biography:
Rana Abuzir, RHIT, serves as AHIMA’s Director of Health Information Practice Advancement, where she leverages over 15 years of transformative leadership experience to advance workforce development in healthcare. In her current role, Rana leads Communities of Practice (CoPs) focused on critical areas including Revenue Cycle Management, AI, and Privacy and Security, AI and Health Data Access and Use. She directs volunteer workgroup projects and comprehensive resource development initiatives that elevate health information standards and champion professional excellence across the industry.Â
Rana’s impact on the profession is exemplified through her successful administration of a $4.9 million Department of Labor apprenticeship grant, which produced 270+ newly credentialed health information professionals while building a groundbreaking apprenticeship network spanning 145+ employers across 42 states. Through strategic collaboration with national employers, she established completion criteria, oversaw Related Technical Instruction (RTI), and implemented robust performance monitoring systems that prepared apprentices with the essential skills, knowledge, and experience needed to excel in today’s health information environment.Â
As a strategic leader, Rana bridges industry innovation with practical implementation through policy integration and cross-functional coordination. Her expertise encompasses healthcare trends monitoring, standards development, and strategic workforce planning, enabling organizations to stay ahead of evolving industry demands while building sustainable talent pipelines.Â
A distinguished speaker at conferences, Rana continues to strengthen the health information profession through strategic planning, education, mentorship, and evidence-based solutions that drive meaningful advancement and support professional growth throughout the field.Â
Additional Information:
System Requirement:
- Internet Speed: Preferably above 1 MBPS
- Headset: Any decent headset and microphone which can be used to talk and hear clearly
Live Course Cancellation Policy: If for any reason Skillacquire need to cancel this program, Skillacquire will notify participants by email of the cancellation no less than 24 hours prior to the expected start time.
Can’t Listen Live?
No problem. You can get access to an On-Demand webinar. Use it as a training tool at your convenience. For more information, you can reach out to the below contact:
Toll-Free No: 1-302-444-0162
Email: care@skillacquire.com
Purchase Order Form –Â Click Here to download PO form.
Snippet From Our Previous Session
Frequently Asked Questions:
HOW MUCH TIME DOES IT TAKE TO RECEIVE THE DVDs/ FLASH DRIVE? +
For DVDs/ FLASH DRIVE – It will take around 7 working days.
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DO I REQUIRE A COMPUTER FOR ATTENDING A LIVE COURSE? +
The system requirements are quite basic: OS: Windows any version preferably above Windows Vista & Mac any version above OS X 10.6 Internet Speed: Preferably above 1 MBPS Headset: Any decent headset and microphone which can be used to talk and hear clearly, in case of live course you can raise questions using a microphone.
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We will also send you the joining link or dial-in number to the registered email address 2-3 days prior to the live training. You can simply click the joining link to join the live training.
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WHAT’S THIS DIFFERENT FORMAT? +
Live (One Attendee) – Only 1 person will be able to join the webinar
Live (2 to 4 Attendees) – Upto 4 persons are allowed to join the webinar
Live (5 to 10 Attendees) – Upto 10 persons are allowed to join the webinar
On-Demand Recording (One Attendee) – Webinar recording link will be provided for a single attendee
On-Demand Recording (Multiple Attendees) – Webinar recording link will be provided that can access by more than one person
DVD – DVD will be shipped physically to the address provided
Flash Drive – Flash drive will be shipped physically to the address provided
Live + DVD – This allows you to attend live webinar plus you also get DVD shipped to the address provided
Replay + FLASH DRIVE – Allows you to get webinar recording link plus you also get DVD shipped to the address provided
Live + REPLAY + DVD – This allows you to attend live webinar plus you also get webinar recording to your email and DVD shipped to the address provided
WHAT CERTIFICATION DO I GET POST THE TRAINING? +
After successful completion of the training, you will be awarded the course completion certificate (on request). The certifications/ recertifications should be mentioned under the description of every course. Â
Attendee’s Reviews from the Previous Session:
1 Month ago By:- Kevin Caroll
I’ve attended many webinars, but SkillAcquire stands out for content quality and speaker expertise. Everything was delivered on time, and the recording was shared promptly.
2 Weeks ago By:- Nicholas Smith
Very professional platform. The webinar was informative, relevant to my work, and packed with real-world examples. Highly recommended for continuous learning.
5 Days ago By:- Benjamin Garcia
My experience with SkillAcquire has been excellent. From registration to live session delivery, everything was seamless. The speaker was knowledgeable, and the learning material was comprehensive and up to date
