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Format: On-Demand Webinar
Presenter: Yesenia Servin, CPMSM, PESC
Time: You can access the webinar anytime
Duration: 60 minutes
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Do you know the credentialing and payer enrolment are the cogs that kick-start the revenue cycle of your organization. Payer/Provider Enrollment includes the payer specific process to enroll your organization and provider with in-network participation. In-network participation equal in-network reimbursement for services rendered. Additionally, Provider enrolment has many moving parts that must be manger successfully because your organization’s bottom line depends on it. In provider enrolment we must successfully and continuously maintain multiple provider profiles, directories, network portal etc. You must update and revalidate information correctly. Any missed process in the cycle can negatively impact the providers network participation and the organization’s revenue cycle. This session will review most common provider enrollment web portals and forms and how to manage them successfully. Expert Yesenia Servin, CPMSM, PESC will analyze provider enrolment, revalidation and attestation and the impact they have on your organization’s revenue.

Enrolling with the Medicare program involves the various CMS-855 forms. There are now different forms that must be used by different providers of healthcare services or products. These forms are long, detailed and sometimes confusing. Not only must they be filed initially for given provider, they must be maintained and updated as appropriate. Due to the increasing complexity of healthcare delivery systems, providers, such as integrated delivery systems or large multi-specialty clinics, may have to maintain hundreds of these forms. Join expert Yesenia Servin, CPMSM, PESC, for this detailed review of the CMS 855 forms for Medicare participation. We will review both the paper applications and PECOS applications, Facility apps, Organization apps, Individual apps. Failure to use the updated forms can cause outright rejection of the application and lead to significant delays in getting your providers enrolled.

Learning Objectives

  • Overview of CMS connection in order to remain compliant and to successfully complete Medicare provider applications
  • Understand part A Facility applications
  • Understand part B organization app and individual apps
  • Understand reassignment apps
  • To review the Medicare enrollment process through the use of the various CMS-855 forms
  • To address changes to the CMS-855 forms and/or changes in interpretations of the forms
  • To discuss the revalidation process for the various CMS-855 forms
  • Review each section of the application within PECOS
  • Know the payer specific rules and requirements both government and commercial payers

Areas Covered in the Session

  • Health & Affirmations
  • Defined & Explained
    • Credentialing
    • Enrollment
  • Joining the Network
    • Pre-application
    • Network screening
    • Network invitation
    • Application/agreement
    • Provider submission
    • Current CAQH account
    • Network performs all phases of the process
    • Final determination; INN or denial
  • First Actions Steps
    • Name
    • TIN vs SSN
    • Identity & Access (I&A)
      • NPI
      • NPPES
      • Specialties
      • PECOS
    • CAQH
    • CPT List
    • Fee schedule
  • I&A Identity & Access Account
  • CAQH & NPI
  • Documentation
  • Discovery Phase: Why
  • Discovery Phase: Who
  • Discovery Phase: Where
  • Discovery Phase: When
  • Portals & Profiles
    • Payer Network Portals
      • Government Portals
      • Private Portals
    • Hospital Portals
    • Clearinghouse & Directory portals
  • Defined: Delegated & Non-Delegated
  • Build Your Own Credentialing Database
    • Build your own database; Excel, Access, OneNote, etc
    • Everything that is listed on your CAQH profile Maintain Employment history
    • New Opportunities
    • More Why’s?
    • Network information
    • Contract ID & Login
    • Communications details
    • Details of pre-app submission, full agreement submission Follow-up
    • Approval/Denial
    • Confirmation of Fee Schedule
    • I&A, NPPES login info
    • Completed training/internships
    • Expirable information
  • CMS Connection (Access Manager) to all EINs
  • Availity Connection
  • Access to payer platforms, i.e., UHC, Cigna

Suggested Attendees

  • Credentialing Specialist
  • Revenue Cycle Managers
  • Enrollment Specialist
  • Hospitals
  • Mental Health Providers
  • LCPC
  • LMFT
  • Practice, Clinic Owners
  • Hospital Leadership
  • Authorized Officials
  • Delegated Officials
  • Revenue Cycle Directors
  • Credentialing
  • Office Manager
  • Revenue Cycle
  • Operations
  • Billing Team
  • In and Out of Network Providers
  • Medical Billing Companies
  • Providers Office Staff
  • Physician
  • Hospitals and Facilities
  • Insurance Companies
  • Healthcare Attorneys
  • Executive and Administrators
  • Front Desk
  • Scheduling
  • Authorizations Staff
  • Medical Assistants
  • Certified Nursing Assistants

About the Presenter

Yesenia Servin CPMSM, PESC is an expert in credentialing and provider/payer enrollment with over 23 years of experience in the healthcare industry. Yesenia has a deep understanding of Medicare & Medicaid enrollment and is a nationally certified credentialing manager and provider enrollment specialist. Through, YS Credentialing PLLC, Yesenia helps organizations develop and implement best practices guidelines and processes. Guides the credentialing and payer enrollment structure.  Thrives on training and growing administrative, credentialing and enrollment healthcare professionals.

Yesenia manages payer enrollment, keeps team members and colleagues up to date on industry trends, and is a liaison to all departments that impact payer-enrollment processes. Yesenia works with durable medical equipment, hospital and health systems, and community mental health organizations, global managed care organizations as well as providing revenue cycle consulting services to various healthcare providers and organizations.

Yesenia is a current CharterOak University Faculty, NAMSS member, and is a past NAMSS Educational Conference Guest Speaker, a current member of the NAHRI Leadership Council, current trainer for The Chicago School of Professional Psychology trainer and a TMG Collaborator. Yesenia studied microeconomics and communications at NEIU and healthcare administration at Concordia University Chicago.

Snippet From Our Previous Session

Course Content

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  • Webinar Link + Handouts PDF
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