See How A Well Managed Chargemaster Improves Revenue Leakage and Enhances Patient Satisfaction

Event Materials (Key Required)

A hospital chargemaster is a comprehensive list of a hospital’s products, procedures, and services. Everything from prescription drugs to supplies for diagnostic tests has a unique price listing in the chargemaster and is used by hospital administrators, clinical documentation improvement specialists, and revenue directors. 

Chargemasters include the following information:

  • The charge for a single unit of service
  • A currect CPT code as described by the American Medical Association
  • HCPCS II codes as applicable
  • Alternate CPT & HCPCS codes that may be required by a specific payor
  • A revenue code associated with the charge (Cost center that receives the revenue)
  • Flags that indicate active, inactive charges or charges scheduled for deletion
  • An internal general ledger number 

Chargemaster rates serve as baselines when negotiating rates with payors but do not necessarily indicate the true costs of providing services.  They should be updated at least annually, when new services are established, when current services are being discontinued and when percentage rates are increased.

Learning Objectives:
  • Multiple departments entering charges
  • Chargemaster may be incorrect or incomplete
  • Error in number of units selected
  • Error in item selection
  • Inactive charge
  • New service not added
  • Incorrect revenue code/cost center
  • System conversions
  • Overreliance on claims scrubber
Areas Covered in the Session:
  • Understand chargemaster functions
  • Understand revenue leakage resulting from poor chargemaster functions
  • Understand why correct departmental charging is vital to revenue integrity
  • Appropriate training for charge entry staff
  • Billing attention to posted charges
  • Accurate charges enhance patient satisfaction
  • Live Q&A Session
Suggested Attendees:
  • Chargemaster Maintenance Staff
  • Physicians
  • Practice Managers
  • Medical Assistants
  • Nurses
  • Compliance Staff
  • Billers
  • Coders
  • Revenue Cycle
  • Risk Management
  • Charge Entry Staff
Presenter Biography:

Dorothy D. Steed, MSLD, CCS, CDIP, COC, CPCO, CPUM, CPUR, CPHM, CPMA, ACS-OP,  CCS-P, RCC, RMC, CEMC, CPC-I, CFPC, PCS, FCS, CRCR, CICA, CPAR, is an Independent Healthcare Consultant and Educator.   She has served as a Medicare specialist and a physician audit supervisor for hospital systems with 50 years of experience in healthcare. She is an instructor at a state technical college  and provides auditing & training in both facility and physician services. She is credentialed in medical coding, medical billing, medical auditing, utilization management, healthcare management, healthcare compliance, clinical documentation improvement, revenue cycle and patient accounts.  Additionally, she has participated in multiple healthcare audits and investigations for both plaintiff and defendant  She has provided review services for 2 state QIO organizations & served as an expert witness in several legal disputes. She holds a Master’s degree in Strategic Leadership Development.  


Additional Information:

System Requirement:

  • Internet Speed: Preferably above 1 MBPS
  • Headset: Any decent headset and microphone which can be used to hear clearly

For more information, you can reach out to the below contact:
Toll-Free No: 1-302-444-0162
Email: care@skillacquire.com


Purchase Order Form – Click Here to download PO form.


Snippet From Our Previous Session

Frequently Asked Questions:

HOW MUCH TIME DOES IT TAKE TO RECEIVE THE DVDs/ FLASH DRIVE? +

For DVDs/ FLASH DRIVE – It will take around 7 working days.

CAN I PLACE AN ORDER ON CALL? +

Yes, you can call our toll-free number 302-444-0162 and ask our representative for the enrollment. Alternatively, you can also mail us at care@skillacquire.com.

CAN I PURCHASE ANY OF YOUR TRAINING FORMATS, AT ANY TIME? +

For DVDs/ FLASH DRIVE – Yes, you can place the order at care@skillacquire.com using the order brochure or can call us at our toll-free number 302-444-0162.

DO I REQUIRE A COMPUTER FOR ATTENDING A LIVE COURSE? +

The system requirements are quite basic: OS: Windows any version preferably above Windows Vista & Mac any version above OS X 10.6 Internet Speed: Preferably above 1 MBPS Headset: Any decent headset and microphone which can be used to talk and hear clearly, in case of live course you can raise questions using a microphone.

HOW CAN I BECOME FACULTY AT SKILLACQUIRE? +

Please share your detailed CV with us and our team will screen the best faculty for the specific field.

HOW CAN I GET ACCESS TO THE LIVE TRAINING? +

You can access the live training using Joining Link or Dial-In Number. To get the joining link, you can click on the conference materials on the product description page, and enter your email address and password that you received in your email.

We will also send you the joining link or dial-in number to the registered email address 2-3 days prior to the live training. You can simply click the joining link to join the live training.

HOW CAN I MAKE A BULK PURCHASE? +

You can call our customer service department at 302-444-0162 and may also avail some discounts on the bulk orders.

WHAT’S THIS DIFFERENT FORMAT? +
  • Live Access:
    • For individuals who want real-time participation.
  • On-Demand Recording:
    • Best for flexibility and learning at convenience.
    • 12-month access with unlimited views and resources.
  • Flash Drive + 3 month Replay:
    • Physical flash drive with full webinar recording.
    • Ownership with bonus 3-month digital replay access.
  • Live + On-Demand Bundle:
    • Covers both live interaction and future reference.
    • Includes live session participation and 12-month on-demand access.
  • Live + Flash Drive + Replay:
    • Physical flash drive with full webinar recording.
    • Permanent ownership, with bonus 2-month digital replay access.
    • Includes live session participation for real-time engagement.
  • E-book Format:
    • Comprehensive written guide with power point slides and visual references.
    • No video content (text-only learning option).
    • Ideal for learners who prefer reading over watching videos.
  • Corporate/Team Access:
    • Ideal for teams (up to 10 members) looking for a shared experience.
    • Live or on-demand access with team dashboard and group certificates.
WHAT CERTIFICATION DO I GET POST THE TRAINING? +

After successful completion of the training, you will be awarded the course completion certificate (on request). The certifications/ recertifications should be mentioned under the description of every course.

Attendee’s Reviews from the Previous Session:

     1 Month ago By:- Cheryl Colbert

I thought the information was great. It was very informative and I would like to review the webinar again.

     2 Weeks ago By:- Stephanie Janes

I really enjoyed the presenter. She was extremely knowledgeable and added in some humor.

     5 Days ago By:- Liza Tan

Good presentation. Speaker was very upbeat which made paying attention easy.