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Format:	On-Demand Webinar
Presenter:	Leslie Boles, BA, CCS, CPC, CPMA, CHC, CPC-I, CRC
Time:	You can access the webinar anytime
Duration:	60 minutes

In the era of advanced artificial intelligence, ChatGPT has emerged as a powerful tool that holds immense potential for transforming healthcare interactions. However, alongside the promises of improved patient engagement and streamlined workflows, there lie compliance pitfalls that demand careful attention. Join us for an insightful webinar as we dive deep into the compliance pitfalls associated with ChatGPT in the healthcare industry led by industry experts well-versed in healthcare compliance and AI technologies, Leslie Boles, BA, CCS, CPC, CPMA, CHC, CPC-I, CRC. This webinar aims to provide attendees with a comprehensive understanding of the compliance risks and challenges involved in utilizing ChatGPT and AI technology.

The use of ChatGPT’s artificial intelligence (AI) tools is increasing day by day in medical practices which opening your practice up to numerous compliance and legal risks, unless you take action right now.

Many healthcare professionals and individuals in the industry are deeply committed to providing the best care and ensuring patient safety. By highlighting how the webinar will address the compliance risks posed by ChatGPT, you can evoke the emotional motivator of concern for patient well-being.Compliance breaches can lead to significant legal and reputational consequences for healthcare organizations and professionals. By emphasizing how the webinar will provide insights into the compliance risks associated with ChatGPT, you can tap into the emotional motivator of fear. Attendees may be motivated to attend in order to mitigate risks, protect their organizations’ reputation, and avoid potential legal repercussions.

Learning Objective:

Understand the potential compliance risks posed by ChatGPT in the healthcare industry: Participants will gain knowledge about the specific compliance risks and challenges that arise when using ChatGPT in healthcare settings, including issues related to patient privacy, data security, and regulatory compliance.
Identify strategies to mitigate compliance risks and ensure regulatory compliance: Attendees will learn practical approaches and best practices to minimize compliance risks associated with ChatGPT. This may include implementing appropriate data protection measures, ensuring HIPAA compliance, and establishing clear guidelines for the use of ChatGPT within healthcare organizations.
Explore the ethical considerations and responsible use of ChatGPT in healthcare: The webinar will delve into the ethical implications of using ChatGPT in healthcare and discuss responsible practices to uphold patient trust, fairness, and transparency. Participants will gain insights into maintaining a balance between the benefits of ChatGPT and the ethical obligations inherent in healthcare compliance.
Recognize the potential benefits and limitations of ChatGPT in healthcare: Participants will gain a comprehensive understanding of the advantages and drawbacks of using ChatGPT in healthcare settings. They will explore the potential benefits of ChatGPT in improving patient engagement, enhancing efficiency, and streamlining processes, as well as the limitations and challenges it presents in terms of accuracy, accountability, and ethical considerations.
Identify practical strategies for integrating ChatGPT while ensuring compliance: Attendees will learn practical approaches to integrating ChatGPT in healthcare environments while upholding compliance standards. This includes exploring methods to align ChatGPT usage with existing compliance frameworks, establishing clear guidelines for proper utilization, and ensuring ongoing monitoring and auditing to maintain compliance.
Learn about latest and emerging regulations and industry guidelines for ChatGPT in healthcare: The webinar will provide insights into the latest regulations, industry guidelines, and best practices concerning the use of ChatGPT in healthcare compliance. Participants will be updated on relevant regulatory developments and gain knowledge about resources and frameworks available to assist healthcare organizations in navigating compliance challenges associated with ChatGPT.

Areas Covered in the Session

What is ChatGPT?
ChatGPT Limitations
- Limited Common Sense and Real-World Understanding
- Sensitivity to Input Phrasing
- Incomplete or Inaccurate Information
- Copyright infringement potential
- Lack of Critical Thinking
- Vulnerability to Biases
ChatGPT Healthcare Compliance Risks
- Patient Privacy
- Bias and Discrimination
- Medical Liability and Malpractice
- Informed Consent and Patient Interaction
ChatGPT Non-Compliant Example
ChatGPT: NY Fine on Law Firm
ChatGPT: Accounts Sold on Dark Web
Regulatory Landscape
HIPAA rules and violations while using ChatGPT or new AI technology
Data Security Plan
ChatGPT for Billing and Recordkeeping
ChatGPT Impact on Patient Policies
Best Practices for ChatGPT/ AI Use

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Suggested Attendees

Hospitals
Physician Offices
Private Equity Owned Healthcare Companies
Ambulatory Surgery Centers
Laboratories/Ancillary Departments
Radiology Centers
Healthcare Law Firms
Practice Managers
Chief Compliance Officers
Practice Owners
Physicians
Healthcare Executive Leaders
Coder/Billers
Revenue Cycle

About the Presenter

Leslie Boles is Certified in Healthcare Compliance (CHC) professional and the Co-Owner & President of Revu Healthcare, a healthcare consulting firm. She has more than 15 years of experience in healthcare, coding, auditing and compliance in the hospital inpatient/outpatient settings, and physician coding education. She is a member of the Board of Directors at Engage NC and the Co-Chairman of the Board at Grateful Heart Church in Cary, NC. She previously served as a member of the Board of Directors and the Compliance Committee Co-Chair of the Healthcare Financial Management Association (HFMA), NJ chapter. Leslie also previously served as the Senior Director of Compliance & Audit at Waud Capital Partners for two and half years where she had oversight of Waud’s portfolio companies’ compliance programs, working in close collaboration with portfolio operations and business development teams to facilitate compliance with policies and laws/regulations. Leslie received her bachelor’s degree from the University of Arizona. She has the credentials of CCS, CPC, CPMA, CHC, CPC-I and CRC from the American Academy of Professional Coders, American Health Information Management Association, and the Health Care Compliance Association.

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